Legal Information

Company Details

Shop Name: Amelia Fashion

Address:
82 Great Eastern Street
London, England
EC2A 3JF
United Kingdom

Email: office@ameliafashion.co.uk

Contact Information

For any questions, concerns, or support enquiries, please contact us:

Support Hours:
Monday - Friday: 12:00 PM - 5:00 PM (GMT+0)

We endeavour to respond to your email within 1-2 working days.

Dispute Resolution

If you have a complaint about products or services purchased from Amelia Fashion, please contact us first at office@ameliafashion.co.uk We are committed to resolving any issues directly with our customers.

UK consumers have the right to use the Online Dispute Resolution (ODR) platform provided by the European Commission for disputes arising from online purchases. However, following Brexit, UK businesses are no longer obligated to participate in the EU ODR platform.

For consumer rights information and assistance, you may contact:

Citizens Advice Consumer Service
Telephone: 0808 223 1133
Website: www.citizensadvice.org.uk

Consumer Rights

As a UK-based retailer, we comply with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You have the right to cancel your order within 14 days of receiving your goods and return them for a full refund, subject to our Returns Policy.

Data Protection

Amelia Fashion is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.

Terms and Conditions

By using our website and making a purchase, you agree to be bound by our Terms and Conditions. Please review these carefully before placing an order.

Last updated: December 2025